Privacy Policy

Last Updated: January 17, 2026

Introduction

Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community health event management platform.

Information We Collect

Information You Provide

  • Account information (name, email address, organization name)
  • Event data you create or manage through the platform
  • Communications with us
  • Payment information (processed securely through our payment processor)

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

  • Provide and maintain our platform services
  • Process your transactions and manage your account
  • Send you important platform updates and communications
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in platform operations
  • Payment processors for billing purposes
  • Law enforcement when required by law
  • Other parties with your explicit consent

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, contact us at privacy@havenhub.health

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

Contact Us

For privacy-related questions: